FAQ & Guides

Answers to the questions we get most. Search or pick a category.

Getting Started

How do I create an account? +
Click Sign Up in the top bar. Enter your email, set a strong password, and verify your email. No ID or personal details needed to start.
What coins can I deposit? +
We support Bitcoin, Ethereum, Litecoin, and other major cryptos. The full list is on your deposit page when you are logged in.
Do I need to verify my identity? +
Email verification is required before you can withdraw. For large withdrawals we may ask for extra checks. That keeps your account and our platform secure.

Deposits & Payments

How long until my deposit shows up? +
As soon as the network confirms it. Bitcoin usually 10 to 30 minutes (1 confirmation). Ethereum 3 to 5 minutes (12 confirmations). Litecoin about 5 to 15 minutes (6 confirmations). Exact times depend on the chain.
Is there a minimum deposit? +
Yes. Minimums differ by coin so we can cover network costs. Typical minimums: BTC 0.0001, ETH 0.001, LTC 0.01. Your deposit page shows the current minimum for each coin.
Does CoinRush charge deposit fees? +
No. We do not charge deposit fees. You only pay the blockchain network fee. That fee depends on how busy the network is.

Withdrawals

How fast are withdrawals? +
Most go out instantly. Verified accounts and normal amounts get paid right away. Bigger withdrawals can be held for a short review. That is for security.
Is there a withdrawal limit? +
Limits depend on your account. Standard accounts have a daily cap. Higher tiers get higher limits. Need more? Contact support and we can look at it.
Why is my withdrawal still pending? +
Common reasons: your email is not verified yet, the amount triggered a security check, or it is your first withdrawal. If it has been over an hour, hit up live support.

Games & Fairness

What is Provably Fair? +
A way to prove every result is random and not rigged. We use server seed, client seed, and a nonce. You can check the maths yourself after any game. Read the full breakdown on our Provably Fair page.
What games do you have? +
Coinflip (50/50 duels), Jackpot (multi-player pot), Premium Jackpot (higher stakes), Barbarian Duel (1v1 battles), Plinko, Slice 'n' Dice, Lottery. All provably fair. All instant.
Can I play without depositing? +
You can look around the site without a deposit. To play for real you need crypto in your balance. New accounts can get bonuses. Check your profile and the site for current offers.

Bonuses & Rewards

What are Daily Rewards? +
Free coins for logging in every day. Claim each day to build a streak. Miss a day and the streak resets. Simple.
How does referring friends work? +
Share your referral link. When they play, you earn a cut of the house edge on their bets. No expiry. More active friends, more you earn. Your link is in your profile.
Do bonuses have wagering requirements? +
Most of ours have little or none. Daily rewards are usually withdrawable straight away. Promos can have their own rules. Always read the bonus terms before you claim.